Technology Support When You Need It
Whether you're dealing with a computer or network issue, a smart system that isn't working as expected, or a problem with your security, audio/video, or other technology, FERAD Electronics Inc. is here to help.
Submit a support request below and tell us what's happening. Our team will review your request and get back to you with the appropriate next steps.
Request Support
Tell Us What You Need Help With
Please provide as much information as possible so we can better understand the issue and determine the right way to assist you.
Need Help?
We Get it Done!
If you'd prefer to speak with us directly, give FERAD Electronics Inc. a call.
Call us 24/7:
1-587-773-3333
or toll free:
1-855-53-FERAD
(1-855-533-3723)
What Can FERAD Support?
Our support team can assist with a wide range of technology systems, including:
- Computer & IT Support
- Networking & Connectivity
- Smart Home & Business Automation
- FLASH Smart Systems
- Security & Surveillance
- Audio, Video & Media Systems
- Electronic Repair & Design
- Custom Lighting & Automation
Whether you need troubleshooting, an upgrade, assistance with an existing system, or ongoing technical support, we'll help determine the right solution.
Frequently Asked Questions
Find answers to the most frequently asked questions about our support services and processes.
How do I submit a support request?
Complete the support form above with your contact information and a description of the issue. Providing as much relevant information as possible helps us understand your request and determine the appropriate next step.
What information should I include?
Describe what is happening, when the problem started, what you were trying to do, and any error messages or symptoms you've noticed. If the issue involves a specific device or system, include the model or system name when available.
How quickly will FERAD respond?
We'll review your request and respond as soon as possible, typically within the next business day. Urgent requests can be identified on the support form.
What types of technology do you support?
FERAD provides support for computer and IT systems, networks, smart automation, FLASH Smart Systems, security and surveillance, audio/video and media systems, electronic equipment, lighting, and related technology.
Need Help With Your Technology?
From troubleshooting an existing system to planning an upgrade or new installation, FERAD Electronics Inc. can help.