Business VoIP Solutions for Modern Communication
Reliable Business Phone Systems Designed Around Your Organization
Modern businesses need more than a telephone system. They need reliable communication between employees, customers, mobile users, remote locations and multiple offices.
FERAD Electronics provides business VoIP solutions designed around the way your organization communicates. From system design and network preparation to installation, configuration and ongoing support, we can help bring your voice communications together with the rest of your technology infrastructure.
Clear communication. Flexible features. Professional support.
What Is VoIP?
Voice over Internet Protocol (VoIP) allows telephone calls to be transmitted over an IP network rather than traditional telephone infrastructure.
For businesses, VoIP can provide a flexible communications platform that supports desk phones, mobile devices, computers and other connected systems.
FERAD can help evaluate your existing network, determine the requirements for a VoIP deployment, and design a solution appropriate for your business.
Business VoIP Built Around Your Needs
Every organization communicates differently. FERAD works with you to understand how your employees, departments, locations and customers interact before recommending a solution.
Flexible Business Phone Systems
Deploy a phone system that can be configured around your organization, whether you need a few extensions or a more extensive multi-user system.
Professional Installation & Configuration
FERAD can handle the installation and configuration of your VoIP equipment, phones, extensions and associated network requirements.
Call Management Features
Depending on the system selected, features can include:
- Auto attendants
- Call forwarding
- Call transfer
- Voicemail
- Voicemail-to-email
- Call groups
- Extension dialing
- Conference calling
- Call queues
- Business-hours routing
- Mobile and remote-user access
- Caller ID
- Music or messaging on hold
Available features vary by platform and service provider.
Remote & Mobile Communication
Keep employees connected when they are working away from their primary desk or location. Depending on the VoIP platform, users may be able to access business communications from computers, smartphones or other supported devices.
Multi-Location Communication
For organizations operating from multiple locations, VoIP can provide a unified communications platform that helps connect offices and users through a common telephone system.
Why Network Infrastructure Matters
VoIP Depends on a Reliable Network
A good VoIP system starts with a properly designed network.
Voice traffic can be affected by bandwidth limitations, network congestion, poor Wi-Fi coverage, configuration issues and inadequate infrastructure. FERAD can assess the network supporting your communications system and identify areas that may need attention.
Our broader technology expertise allows us to look at the complete environment rather than treating the phone system as an isolated installation.
VoIP services can be integrated with:
- Business networking
- Wired and wireless networks
- Structured cabling
- Internet connectivity
- Computers and workstations
- IT support
- Security systems
- Business automation
- Audio and video systems
From Planning to Ongoing Support
FERAD VoIP Services
FERAD can assist throughout the lifecycle of your business communications system.
VoIP System Design
We evaluate your communication requirements and help develop a system appropriate for your organization, number of users, locations and existing infrastructure.
Installation & Configuration
Our team can install and configure supported VoIP phones, equipment, extensions and related network components.
System Integration
As your organization changes, your communication requirements may change as well. We can help expand or modify your system as your needs develop.
Troubleshooting & Support
When communication problems occur, FERAD can help identify whether the issue involves the phone system, network, internet connection, equipment or configuration.
Expansion & Upgrades
As your organization changes, your communication requirements may change as well. We can help expand or modify your system as your needs develop.
VoIP for Small & Growing Businesses
Professional Communication Without an Oversized System
Small businesses often need many of the same communication capabilities as larger organizations without the complexity of a large enterprise deployment.
A properly designed VoIP system can provide professional phone features while allowing the system to scale as users, departments or locations are added.
FERAD can help determine which features are useful for your organization and avoid unnecessary complexity.
More Than a Phone System
Your Communications. Your Network. One Technology Partner.
VoIP is only one part of a modern business technology environment.
Because FERAD also works with networking, computers, IT support, security, audio/video and automation, we can consider how your communications system fits into your overall infrastructure.
That means you can work with one technology partner for multiple systems rather than treating every technology problem as a separate project.
That's the FERAD-vantage.
Is VoIP Right for Your Business?
VoIP may be appropriate if you are:
- Replacing an aging business phone system
- Opening a new business or office
- Expanding to additional users or locations
- Adding remote or mobile employees
- Looking for centralized business communications
- Upgrading your existing telephone infrastructure
- Integrating communications with your network and IT systems
FERAD can review your current setup and help identify practical options.
Frequently Asked Questions
Can FERAD install a VoIP phone system?
Yes. FERAD can assist with VoIP system design, installation, configuration and related network requirements.
Does VoIP require an internet connection?
Most VoIP services rely on an internet or IP network connection. The specific requirements depend on the VoIP platform and service selected.
Can VoIP work with remote employees?
Many modern VoIP platforms support remote users, although available features and requirements vary by system and provider.
Can VoIP support multiple locations?
Yes. Many VoIP platforms are designed to support users and extensions across multiple offices or locations.
Can FERAD support my existing VoIP system?
Depending on the system and configuration, FERAD may be able to assist with troubleshooting, networking, configuration, upgrades or related technology requirements.
Will my existing network support VoIP?
It depends on your network equipment, bandwidth, configuration, Wi-Fi environment and the number of users. FERAD can assess the infrastructure and identify potential requirements before deployment.
Ready to Improve Your Business Communications?
Whether you are replacing an outdated phone system, opening a new location or looking for a more flexible communications solution, FERAD Electronics can help you evaluate the options.
Let's design a business communications system that works with your organization — not against it.
FERAD Electronics Inc.
Your Technology. Our Expertise.